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frequently asked questions  (faq)

PHTN.ai is an enterprise-grade orchestration and governance platform for managing fleets of heterogeneous AI agents. Unlike standalone agent frameworks, PHTN.ai provides a unified control plane for onboarding, orchestrating, monitoring (cost & telemetry), and governing both internal and third-party agents through a secure, multi-cloud architecture.
PHTN.ai enables Super Agents to orchestrate workflows across multiple Sub-agents. Super Agents coordinate the registered agents to accomplish a certain use case while applying security, guardrails, preferences, and standard compliance policies — ensuring scalable, auditable, and safe collaboration between autonomous AI Agents.
Security is built into every layer. Cloud agnostic to handle each agent's unique identity, scoped authorization, and can operate using Agent-Auth or User-Auth modes. Guardrails, ephemeral tokens, and delegated permissions ensure actions stay within enterprise compliance frameworks like A2A (Agent-to-Agent) protocol.
An Agent Card is a standardized metadata record describing an agent’s purpose, inputs/outputs, skills, ontology, and compliance status for all onboarded agents adhering to A2A protocol. It enables discoverability in the Agent Catalog, interoperability through Agent-to-Agent compliance, and observability.
Yes. The platform’s Integration Backplane supports APIs, services, and data sources across Azure, GCP, AWS, and on-prem environments. It natively integrates with major LLM providers (OpenAI, Anthropic, Gemini, Mistral, etc.) and enterprise systems like Salesforce, SAP, and ServiceNow using standard MCP servers.
PHTN.ai includes FinOps, TechOps, and AIOps dashboards to track cost, performance, and agent behavior. It captures logs, traces, token usage, model metrics, and anomalies — providing enterprise teams with transparency and control over AI operations.
Absolutely. Enterprises can onboard third-party or open-source agents by connecting through standardized Agent Card exposed (/.well-known/agent-card.json) to import and extract their metadata from the Agent Card to get registered. Once registered, they become discoverable, orchestratable, and governable within the PHTN.ai Platform.
Each agent can access three types of knowledge bases — Shared, Private, and Internal. The Knowledge Manager ensures proper data isolation, allowing agents to leverage RAG (Retrieval-Augmented Generation) workflows while respecting tenant boundaries and enterprise data policies.
PHTN.ai is cloud-agnostic and supports marketplace deployment on Azure, Google Cloud, or AWS.
Enterprises can get started by visiting the marketplace of Azure, Google Cloud, or AWS to deploy the PHTN.ai platform. Once installed, they can immediately onboard existing internal or third-party agents or explore PHTN.ai’s pre-built catalog of out-of-the-box agents such as the Code Conversion Agent, HR Recruitment Agent, and other domain-specific orchestration templates enabling rapid time-to-value without complex setup. PHTN.ai will provide a comprehensive overview of FinOps, TechOps, and AIOps for all onboarded/orchestrated agents.